Breakage and Chipping
Some chipping and breakages may occur during delivery, off-loading and laying of blocks and pavers. It is recommended that this product be used for cuts and in-fills. This should not exceed 5% of the total order. Any complaints regarding product quality should be directed to the place of purchase prior to laying.
Due to the nature of the raw materials used in the manufacture of our products, colour variation is an inherent part of the product. Although our concrete batching process is one of the most advanced available today, we are unable to perfectly control the final product colour on every occasion.
Due to the nature of the wet-poured manufacturing process some thickness variation may occur. Through our unique calibrating system UrbanStone will endeavour to minimise any thickness variation to within plus or minus 3mm on our finished products.